F&A Process Consultant (Service Excellence Department)

Supporting in expansion of control scope and process changes by embedding new controls into Metro GSC teams. Acting as Subject Matter Expert for Internal Control Finance Framework. Cooperating with process owners in identifying operational risks and defining the new internal control framework. Ensuring controls are properly designed, implemented, and executed in accordance with internal policies and procedures. Conducting FMEA (Failure Mode and Effect Analysis) to assess risks in operational processes. Supporting operational teams in strengthening the quality of accounting processes. Collaborating with various departments (Operations, Transition, Standardization, and Customers) to ensure alignment and support for project objectives. Delivering control-related trainings, including the Internal Control Finance Framework and Quality Assurance standards.