Assist Audit Support leader with documenting, tracking, and reporting of audit and due diligence requests performed on Upgrade. Partner with internal stakeholders to coordinate the gathering of required documentation for audits and ensure completeness of responses. Follow-up with stakeholders to ensure timely response to audit requests and ensure deadlines are met.
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Be part of a senior team that operates globally across all business units, reporting directly to the Head of Internal Audit. This is a hands-on position, blending practical audit work with oversight responsibilities. Help shape the global audit strategy, identify and design risk-based audits that deliver meaningful insight and assurance. Lead complex thematic reviews, coach the wider business on risk and control.
Performing internal control of accounting processes as well as participating in the design and testing of new controls for migrated accounting processes. Contributing to the development of internal controls, auditing procedures prepared by operational teams, and actively identifying risk points in processes, seeking improvements and preparing documentation for audits.
As a Senior Internal Audit Manager , you will play a key role in assessing and improving the effectiveness of Twilioβs risk management, control, and governance processes. You will lead SOX, Audit and Advisory engagements, collaborate with cross-functional teams, and provide insights to strengthen internal controls and support business objectives, with a particular focus on operations. Your work will help ensure compliance, identify areas for operational improvement, and support Twilioβs continued growth and integrity.
Perform weekly audits on complex Institutional Onboarding KYC & Ongoing KYC cases with high degree of autonomy and accuracy. Proactively seek opportunities to tackle challenging, solutions focused analyses. Support audit reviews of our work and provide timely responses to findings. Participate in governance & control activities such as calibrations & office hours, supporting other QA Analysts.