The Health Coach will be a dedicated patient support person within an interdisciplinary clinical team, focusing on empowering patients with complex medical needs to actively manage their health. You will help patients gain the knowledge, skills, tools and confidence to become active participants in their care so that they can reach their self-identified goals. This will be accomplished by providing education, motivation, and guidance on lifestyle changes, medication adherence, and overall care coordination, often through regular check-ins and personalized action plans, to improve outcomes and quality of life.
The coach will serve on an interdisciplinary care team as patient health coach, in partnership with a clinical RN and Pharmacist. They will actively engage in patient rounds and act as facilitator of change for assigned patients. They will empower patients to set their own health and wellness goals and offer support as they make progress. The coach will also provide remote telephonic coaching services at a frequency based on risk, need, and program specific workflows.