Job Description
Connecting with People:
-Responsible for connecting with people via call, text, and chat through 988 Suicide and Crisis Lifeline.
-Provide suicide prevention/intervention and brief supportive counseling.
-Offer information & referral and follow-up services to those experiencing emotional distress and mental health crises.
Crisis Intervention and Support:
-Provide crisis intervention and supportive counseling to individuals requesting assistance.
-Complete risk assessments and safety planning to determine suicide risk.
-Make referrals to resources, mobile crisis teams, law enforcement, and/or emergency crisis responders.
Professional Responsibilities:
-Consult with 988 Supervisor on issues or questions and actively seek supervision to enhance skills.
-Document the response level appropriate for the situation, ensuring it is complete, clear, and concise.
-Maintain a professional and respectful attitude towards consumers, community, and co-workers.
About AltaPointe
AltaPointe provides mental health services in the Mobile, AL area.