We’re looking for a Lifecycle Marketing Specialist with 2–5 years of experience to help us level up how we talk to our customers. This isn’t just about sending emails — it’s about building thoughtful, automated touchpoints that feel useful, personal, and maybe even a little delightful.
The role involves running the day-to-day of our lifecycle campaigns from sketching the idea to setting it up in Iterable/Customer.io/Braze, to QA’ing links, to pushing "go." You will work with design, copy, and product folks to ensure every message has the right voice. You will also build segmentation and personalization that actually makes sense, keep an eye on deliverability, run experiments, and share insights with the team.