Change Communications Manager, TPA Client Migrations
Benefits
Unlimited PTO
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Why This Role Matters:
- Platform migrations succeed or fail based on how well clients understand changes.
- Translate complex changes into clear messaging that prepares clients.
- This role requires both strategic acumen and hands-on writing expertise.
What You'll Actually Do:
- Create, own, and maintain comprehensive external client communication plans.
- Build communication framework that segments messaging by client type.
- Serve as primary point of accountability for client-facing change communications.
Qualifications:
- Bachelor's degree in Communications, Marketing, Journalism, English, or related field.
- 5+ years experience in client communications, change communications, or related communications role.
- Strong project management and organizational skills to manage multiple communications workstreams simultaneously.
Personify Health
Personify Health created the first and only personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. They serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes.