Medical Information Specialist

The Position:

• Deliver industry-leading medical communications services, including call center support for product information requests.
• Work from a home office in Europe, with US hours (2pm-2am CET), to support global clients.

Essential Duties:

• Triage and respond to drug information inquiries, and disseminate responses verbally or in writing.
• Perform adverse event intake and generate reports following client SOPs and regulatory requirements.
• Coordinate quality-related complaint processes and collaborate with Quality Assurance and Regulatory Affairs.

Qualifications:

• Life Sciences or healthcare degree with strong clinical background and excellent communication skills.
• Mother tongue fluency in English and additional European languages (C1/C2) with strong translation skills.
• Preferred: MSc in Life Sciences, call center or pharmaceutical experience, and medical writing expertise.