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Team Culture:
- Work as a single cohesive team on large-scale research efforts.
- Highly collaborative with frequent research discussions.
- Value communication skills and empirical science.
Responsibilities:
- Define global repair strategy including SLAs, prioritization, and escalation paths.
- Manage RMA and reverse logistics with OEMs, ODMs, and depot repair vendors.
- Lead operating cadence with vendor and site leads to drive corrective actions.
Qualifications:
- 8+ years in data center operations with accountability for production availability.
- Proven track record running break-fix programs at large scale across multiple sites.
- Bachelor's degree in relevant domain or equivalent experience.
Anthropic
Anthropic creates reliable, interpretable, and steerable AI systems for user and societal benefit. The company is a quickly growing team of researchers, engineers, policy experts, and business leaders committed to building beneficial AI.