Project Manager (Contract)

Play a critical role in driving operational excellence across Xsolla, supporting company-wide initiatives, and ensuring smooth execution of projects. This role will focus on streamlining processes, enhancing efficiency, and managing cross-functional operations to achieve organizational objectives. This role will report into the Director of Operational Excellence and PMO, giving the opportunity to make a significant impact by aligning operational priorities with strategic business goals. Lead and implement operations-focused projects, ensuring alignment with the company's strategic goals. Develop and enforce standards for operational project tracking, managing communication and documentation with internal teams and stakeholders. Create and maintain detailed project timelines, ensuring clear milestones and deliverables for operational initiatives. Collaborate across departments to ensure seamless integration of operations into broader company functions. Proactively identify operational inefficiencies, bottlenecks, or risks, and develop solutions to prevent potential issues. Ensure compliance with internal and external policies related to operations, including vendor and partner management. Assist in the creation of Scopes of Work (SoWs) and Master Service Agreements (MSAs) for operational processes and custom projects. Maintain operational budgets, ensuring cost-effective execution of all projects. Provide ongoing training and support to team members on operational best practices, tools, and methodologies. Track and report on operational KPIs and metrics, ensuring consistent performance and continuous improvement.