Ad Ops Account Manager

Drive Account Performance & Optimization:

• Partner with U.S. based Customer Success Managers to understand advertiser goals, KPIs, and quarterly performance priorities.
• Manage a portfolio of brands from our top customer segment, conducting regular performance reviews to assess results and identify optimization opportunities.
• Lead campaign setup, optimization, and reporting across Search and Display advertising on Amazon and Walmart.

Ensure Operational Excellence:

• Monitor campaign delivery and proactively troubleshoot performance, pacing, and delivery discrepancies.
• Deliver clear, data-driven performance reports and actionable insights.
• Leverage historical performance data to inform testing, optimization, and efficiency improvements.

Contribute to Product & Platform Improvement:

• Surface operational insights from campaign performance, customer feedback, and competitive observations.
• Contribute recommendations that inform internal tooling improvements, automation opportunities, and workflow enhancements.