Engagement Manager

As an Engagement Manager, you will ensure that all relevant resources are intelligently deployed to align with key performance indicators for your clients and for Testlio. You’ll be responsible for strategic client success, client growth, testing strategy, and more. You will take full ownership of multiple client engagements from A to Z, learning your client’s business objectives, culture, and people to make strategic recommendations. You will actively evaluate and monitor account health and satisfaction, including organizing and leading regular status and feedback calls with your clients. You will collaborate with Testing Managers, and support Test Leads and testers from around the world to ensure exceptional testing experiences. You will proactively drive new contract period scoping activities and identify upsell opportunities or ways to increase the value of the service offered.