Market Manager, Flex

A Flex Market Manager is a program leader within the Service Model and Innovation Department (SMID), responsible for leading the team that enables markets to achieve quality and savings targets. The nature of this support flexes based on the evolving needs of each market. In this role, the Flex Market Manager partners closely with the Director of Centralized Services to set and implement goals, ensuring alignment and engagement across teams to drive operational excellence and deliver impactful results. Additionally, the Flex Market Manager supports the ongoing development and effectiveness of the Flex program in alignment with Aledade’s AOP and Performance Excellence Objectives. Primary Duties: Strategy and Performance Operations: Assist the Director of Centralized Services within program strategy development and execution, ensuring alignment with Aledade’s goals and objectives. Serve as interim Market Manager as needed, providing continuity of leadership and operational excellence within local markets. Ensure timely and complete implementation of all new program requirements, maintaining strict adherence to Aledade priorities. Managing and Leadership: Lead and manage assigned staff; assist in new staff training and onboarding to ensure team readiness and effectiveness. Set goals for, and review KPIs with, each member of the Flex team; support the professional development and performance of team members. Cascade company strategy autonomously and professionally, aligning team strengths to overall goals and objectives. Utilize proactive coaching and staffing models, and identify or address areas of opportunity for direct reports; communicate needs and provide resources in a timely manner. Serves as a SME on the Flex Program, company Performance Excellence goals, and Aledade resources throughout their work with HQ departments and Markets.