Owner Relations Representative

The Owner Relations Representative will be the primary contact for property owners, addressing their needs promptly and professionally. They will handle financial and marketing questions, explaining performance metrics and revenue insights. Keeping owners updated on their property's performance and operational activities, the representative will resolve conflicts professionally, escalating issues as needed. Collaboration with property managers is essential for smooth home operations. The representative will proactively identify opportunities to improve owner satisfaction and home performance, communicating effectively via email and phone.