Developer Success Engineer

We're seeking a Developer Success Engineer to join our team, working at the intersection of technical problem-solving and developer experience. This unique role combines hands-on engineering with high-impact developer support for Clerk's authentication and user management platform. Developer success engineers are the bridge between our product and our customers. They spend part of their time helping customers get the most out of Clerk by providing technical support, debugging issues, and answering questions about the product. They then leverage the insights built from this work to improve the product and make it easier to use. This can be done in a variety of ways such as writing documentation, creating tutorials, working directly on the product, building internal tools to make our support process better and more efficient, etc.