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Responsibilities:

  • Maintain and improve reliability, availability, and performance of production environments.
  • Lead investigation and resolution of complex application, database, and infrastructure issues.
  • Participate in incident management, conduct RCA, and contribute to post-incident reviews.

Qualifications:

  • 7+ years of experience supporting enterprise applications, infrastructure, or cloud environments.
  • Strong experience with APM tools such as LogicMonitor, AppDynamics, Azure Monitor, or similar.
  • Deep knowledge of Windows Server, SQL Server, Azure, and networking fundamentals.

Working Arrangements:

  • Remote position within the United States, with on-call rotation for 24x7 healthcare environment.
  • Occasional after-hours work required for activations, upgrades, and major incidents.
  • Travel is not required for this role.

Altera Digital Health

Altera Digital Health empowers healthcare providers to deliver superior care through innovative technology. The company is part of Constellation Software Inc., Canada's largest software company, offering a supportive and award-winning culture with opportunities for growth.

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