Network Engineer

What Success Looks Like:

• Provide consistently high-quality technical service to customers.
• Deliver actionable product suggestions to our engineering team.
• Strengthen the team through clear documentation, peer training.

What Your Day-to-Day Will Look Like:

• Troubleshoot and resolve tickets spanning every layer of the network stack.
• Manage and support complex customer networks, almost entirely remotely.
• Identify and document product bugs, escalating them with clear reproduction steps.

Who You Are:

• A “Swiss Army knife” of networking, fluent in wireless, security, WAN/LAN, routing, DNS, and more.
• Committed to improving the network experience for every customer.
• Analytical by nature; you’re comfortable with ambiguity and energized by solving unique problems.