Troubleshoots network problems and maintain network equipment inventories;
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance.
Design, configure, and manage cloud-based network infrastructure.
Monitor and troubleshoot network performance and connectivity issues.
Maintain thorough documentation of network configurations and changes.
Amwell is transforming healthcare for all through technology and innovation. They provide solutions to solve healthcare industry challenges and enable greater access to care, serving healthcare organizations in the U.S. and worldwide.
Receive and respond to inbound incident requests from clients and external users via phone, email, or ticketing system.
Perform advanced troubleshooting of desktop, network, and application incidents—including connectivity, VPN, VLAN, and access issues.
Maintain detailed documentation and progress notes on all support tickets and client communications.
Coretelligent partners with growing, highly regulated organizations that need secure, dependable IT environments built to scale. They are building a team of professionals who care deeply about quality, ownership, and continuous improvement.
Engineering and Validation for the Remote Devices (RDs) on BNG and Access 4.0 platforms
Development, planning and execution of test cases as well as their evaluation
Network management via SNMP, Radius, DNS, SSH
Deutsche Telekom Technik GmbH, a subsidiary of Telekom Deutschland GmbH, provides the nationwide technical infrastructure of German tear one fixed and mobile network operator. Approximately 19,000 employees at DT Technik are responsible for planning, design, and operations of technical facilities and systems, also implementing network projects, operating network technology, and maintaining the technical infrastructure.
Provide first-level help desk support through service ticket systems
Monitor and escalate technical issues as needed
Communicate clearly and effectively with internal teams to resolve problems
Solvo Global is an innovative company with a great culture. They are looking for proactive and communicative individuals eager to learn and grow professionally through hands-on experience.
Monitor network, system, and hardware health 24/7 using monitoring and alerting tools.
Respond to alerts, incidents, and outages promptly and follow defined escalation procedures.
Perform initial troubleshooting for network connectivity, hardware failures, and performance issues.
Raptor Technologies, founded in 2002, partners with over 60,000 schools across 55 countries, offering integrated software and services for school and student safety. They are dedicated to protecting children and schools every day, fostering innovation and customer collaboration in their product development.
Ability to troubleshoot Layer 1 and layer 2 circuit issues.
Manage customer trouble tickets through our ticketing system.
Troubleshoot with the customers and vendors via phone, email, and chat to resolve service issues
AireSpring is a leading provider of Cloud Communications, Managed Connectivity and Managed Security, known for its exceptional service and support. They have over 22,000 enterprise locations worldwide and are dedicated to helping clients connect and communicate easily.
Handle customer and internal user requests via chat, email, and occasionally phone calls in English.
Conduct technical diagnostics to resolve issues, gather information about customer and user incidents, and escalate to higher levels of technical support if needed.
Address complex technical issues and provide timely, effective solutions while considering the impact on customers' business operations, based on internal documentation.
Gcore provides infrastructure and software solutions for AI, cloud, network, and security. They have 550+ professionals globally and collaborate with technology partners such as Intel, NVIDIA, Dell, and Equinix.
Install, configure, and integrate LiveNX and LiveWire in enterprise and service provider environments.
Translate customer requirements into scalable, high-performing LiveAction architectures.
Diagnose and resolve complex deployment, configuration, and performance issues.
BlueCat is a key player in the rapidly growing space of Intelligent Network Operations. They are proud recipients of several prestigious accolades, including the "Great Place to Work" certification and are one of Canada's top workplaces in various categories, including Technology , Today's Youth and Women , and Mental Health and Inclusion .
Evaluate AI models in your field using your professional experience.
Assess content and provide structured feedback to improve the model's understanding.
Work is remote, asynchronous, and flexible with no minimum hour commitment.
Handshake is connecting students to early talent. They are running an AI research project where they are looking for people in different areas of expertise.
Educate, train and supervise System Support Engineers.
Guide and manage weekly and monthly activity schedules of Systems Support Engineers.
Maintain close communication with the Regional Director, Sales.
Kyocera Document Solutions America, Inc. provides document solutions. They are a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan.
Operate, maintain, and troubleshoot network infrastructure.
Ensure smooth operations in line with critical infrastructure requirements.
Continuously improve the reliability and security of network services.
Deutsche Telekom IT Solutions Slovakia has been inextricably linked with the Košice region since 2006, becoming one of the founding members of Košice IT Valley. The company has grown to be the second-largest employer in the eastern part of the country with more than 3900 employees; they proactively find new ways to improve and transform into a provider of innovative information and communication technology services.
Serve as escalation point for complex customer issues, providing advanced troubleshooting.
Lead cross-department troubleshooting efforts and translate customer issues into actionable technical findings.
Participate in project-based initiatives to improve product quality and support processes.
Raptor Technologies, founded in 2002, partners with schools to provide integrated safety software and services. They serve over 60,000 schools in 55 countries, including 5,300+ K-12 US school districts, focusing on visitor management, emergency response, and student safety.
Monitor systems and platforms for alerts and performance issues.
Troubleshoot network, server, and infrastructure issues.
Perform patch management and firmware updates.
The company offers network operations center (NOC) engineering services. They provide a collaborative and respectful team culture with continuous training and professional development opportunities.
70% support our community and enterprise customers
5% cross-team work (pairings, learnings, escalation management, etc.)
10% self improvement (study, courses, tinkering with product)
n8n is the open workflow orchestration platform built for the new era of AI, giving technical teams the freedom of code with the speed of no-code. Since its founding in 2019, n8n has grown into a diverse team of over 160 working across Europe and the US, connected by a shared builder spirit and with its center of gravity in Berlin.
Evaluate software and network requirements and provide workflow analysis.
Oversee technical integrations and define implementation plans.
Deploy and test systems and network fixes provided directly by Dalet R&D.
Dalet Digital Media Systems USA, Inc. helps direct the implementation, maintenance and configuration of software systems and network requirements. The company is an Equal Opportunity Employer committed to providing a work environment free of discrimination and harassment.
Monitor network performance and system alerts using various monitoring tools.
Respond to network incidents and outages, providing timely resolution to minimize downtime.
Perform routine network maintenance and updates to ensure system reliability and security.
HIKINEX is seeking a skilled and motivated NOC Technician to join their team. They are responsible for monitoring and maintaining clients' network infrastructure, ensuring optimal performance and uptime.
Provide front line, first level, technical assistance for consumers supporting client specific high speed internet services delivering an exceptional customer experience.
Resolve technical problems within a fast paced, customer facing environment, including internet connectivity and performance troubleshooting.
Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.
TP is a global, digital business services company that delivers advanced, digitally powered business services. They help the world’s best brands streamline their business in meaningful and sustainable ways with over 500,000 employees speaking more than 300 languages.
Provide technical support to clinical facilities, healthcare providers, and internal staff.
Resolve technical issues related to software, hardware, and systems.
Collaborate with departments to deliver world-class support services and ensure customer satisfaction.
Skilled Wound Care provides technical support to clinical facilities, healthcare providers, and internal staff. They are dedicated to providing exceptional technical support to clinical facilities, healthcare providers, and internal staff.