Source Job

• Monitor network performance and system alerts using various monitoring tools.
• Respond to network incidents and outages, providing timely resolution to minimize downtime.
• Perform routine network maintenance and updates to ensure system reliability and security.

HIKINEX is seeking a skilled and motivated NOC Technician to join their team. They are responsible for monitoring and maintaining clients' network infrastructure, ensuring optimal performance and uptime.

• Install, configure, and integrate LiveNX and LiveWire in enterprise and service provider environments.
• Translate customer requirements into scalable, high-performing LiveAction architectures.
• Diagnose and resolve complex deployment, configuration, and performance issues.

BlueCat is a key player in the rapidly growing space of Intelligent Network Operations. They are proud recipients of several prestigious accolades, including the "Great Place to Work" certification and are one of Canada's top workplaces in various categories, including Technology , Today's Youth and Women , and Mental Health and Inclusion .

• 70% support our community and enterprise customers
• 5% cross-team work (pairings, learnings, escalation management, etc.)
• 10% self improvement (study, courses, tinkering with product)

n8n is the open workflow orchestration platform built for the new era of AI, giving technical teams the freedom of code with the speed of no-code. Since its founding in 2019, n8n has grown into a diverse team of over 160 working across Europe and the US, connected by a shared builder spirit and with its center of gravity in Berlin.

The Senior NOC Help Desk Agent provides advanced technical support for Level 2 and Level 3 issues within the Network Operations Center. Acting as the primary escalation point for NOC Help Desk Agents, this role monitors alerts, manages outages, and supports NOC customers. The position also offers growth opportunities into networking-focused roles.

We calm the confusion of IT by guiding the connection between people and technology.

• Provide remote support to clients, solving complex and non-complex problems.
• Monitor the performance of systems and assist with the identification of potential issues and propose solutions.
• Document support-related processes and procedures.

Dijital Team is expanding. They provide IT solutions and services to their clients.

• Handle customer and internal user requests via chat, email, and occasionally phone calls in English.
• Conduct technical diagnostics to resolve issues and escalate to higher levels of technical support if needed.
• Identify patterns and trends in technical issues and suggest improvements to prevent reoccurrences.

Gcore collaborates with industry giants like Intel, Dell, NVIDIA, and Equinix to accelerate AI training, provide cutting-edge cloud services, and optimize content delivery. With over 550 professionals, Gcore fosters a culture of innovation and transformation in the internet landscape.