Job Description
As Product Design Lead, you will set the design direction for our SaaS transformation. Reporting to the CTO, you will ensure our new suite delivers intuitive, consistent, and customer-centered experiences. This is a hands-on design leadership role: you will shape UX standards, guide product squads with design thinking, and work closely with product managers, developers, and customer-facing teams. Over time, you will have the opportunity to expand into broader product leadership responsibilities, with an emphasis on product strategy.
Key responsibilities include establishing and owning the design vision, systems, and standards for our SaaS suite, driving UX consistency across multiple products, leading hands-on design execution, conducting user research and usability testing, and growing the design/UX function over time.
About CIC
We are a mature software company with a long history of serving county and city government customers.