Telecom Project Manager

The Project Manager is responsible for acting as the single point of contact and management for multiple client orders including on-going client interaction, timeline and critical task management, coordination across multiple groups and resources and resolving order related issues. There will be significant interfacing with sales agents and other staff members. Accountable for their client's overall customer satisfaction and responsible for timely project completion, issue identification/resolution, and customer delivery. They ensure clients clearly understand status of project throughout all phases; including outstanding, pending and completed tasks, meeting the highest standards and minimizing the customers attrition rate. Daily project tracking including resource management, equipment tracking and workflow supervision of multiple projects.