Job Description
Provides telephonic assessments of members’ medical, psychosocial, physical and spiritual needs. Develops, implements, and monitors person centered service plan, and ensures continuity of care across all healthcare settings by collaborating with the interdisciplinary team, PCP, member/member’s representatives, and specialists. Utilizes benefit structure and community-based resources to meet member’s needs. Educates members on disease processes, preventative health, and quality of life interventions. SW Care Manager will be knowledgeable in and adhere to CMS/DOH regulations and policies.
About Elderplan
Elderplan and HomeFirst are Medicare and Medicaid managed care health plans expanding services in response to patients' and members' needs.