Job Description
WorkOS is continuing to build our Developer Success Engineering team. As WorkOS is a technical product made by developers, for developers, Developer Success Engineers are critical to the customer experience. You will be on WorkOS’s front line, talking with developers, building developer relationships, and making the developer experience the best it can be. You will be the expert on our products and main point of contact between our engineers and developers (customers). You’ll help developers get unblocked and succeed by providing guidance, debugging support, and integration advice.
You will work with our users daily via Slack, email, and Zoom; be an expert in WorkOS’s products and codebase, supporting technologies such as SAML/OIDC, REST APIs, and modern frontend frameworks; provide technical advice to developers on best practices for integrating with our API; troubleshoot any issues that arise from the developer and diagnose any blockers; and engage customers for feedback to help shape product development.
About WorkOS
WorkOS is a developer platform that helps make apps enterprise-ready by building tools and services for developers.