This dual-focused role is critical for ensuring the reliability, security, and scalability of our network infrastructure, particularly the secure connectivity between our various clinic locations and our AWS cloud environment. The ideal candidate will have a strong background in both Site Reliability Engineering (SRE) principles and network administration, with a particular emphasis on VPN technologies and cloud networking. This role involves a blend of hands-on operational work, automated system management, and proactive problem-solving to maintain a highly available and performant network.
Onboard new clinic locations by configuring and setting up initial VPN connections. Continuously monitor VPN connections to identify and resolve any connectivity or performance issues. Maintain and update VPN configurations, including adding new IP addresses and creating parallel ports to support increased traffic. Ensure secure and reliable connectivity between on-premise clinic networks and our AWS cloud infrastructure.
Apply SRE principles to networking, including developing and implementing automation for routine tasks such as monitoring, alerting, and incident response. Define and track key Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for network performance and availability.