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Role Overview:

  • Elevate the quality, consistency, and impact of user experience across our product ecosystem.
  • Partner closely with Product, Engineering, and Design to drive continuous UX improvement.

What You’ll Do:

  • Raise the UX bar across the product by identifying gaps in usability, consistency, and polish.
  • Conduct competitive research and audits to understand how leading products solve similar problems.
  • Synthesize user feedback and data to identify recurring pain points and opportunities.

What We’re Looking For:

  • 3-6 years of experience in UX, product design, or related fields with strong user-centered design principles.
  • Strong customer and product intuition to evaluate experiences and identify usability issues.
  • Experience conducting competitive analysis and UX audits, turning observations into structured insights.

HighLevel

HighLevel is an AI-powered business operating system that provides infrastructure for agencies, entrepreneurs, and SMBs to build, automate, and scale. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organization focused on speed and ownership.

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