Front End Specialist

As a Front End Specialist, you are at the starting point of our revenue cycle, ensuring every new client begins their journey with Virta on a solid financial footing. You’ll focus on the accurate and timely setup of client accounts for both implementations and direct billing. This role is perfect for a detail-oriented, proactive individual who thrives in a collaborative environment and takes pride in delivering consistent, high-quality work. You’ll play a key role in maintaining operational accuracy, supporting process improvements, and partnering across teams to create a seamless customer onboarding experience. Responsibilities include coordinating and supporting the setup of new clients, maintaining documentation, and resolving routine issues. The candidate will also support the billing testing process, validate payer setup requirements, and own the direct invoicing process. Process improvement and collaboration are essential, contributing to the refinement of workflows and resolving issues that impact billing.