Client Relationship Executive

What you’ll be doing:

• Responding promptly and accurately to client and adviser queries, analysing and owning enquiries or escalations, and coordinating resolution by engaging relevant teams across the business
• Investigating and resolving issues end-to-end, ensuring high-quality and timely client responses while maintaining a strong understanding of service commitments to align delivery with client expectations
• Building strong, collaborative relationships across the DC business, developing a network of key contacts and deepening knowledge to deliver a high-quality service within risk, governance and compliance frameworks

Who we’re looking for:

• Experience and knowledge of DC product solutions and marketplace is a requirement
• Corporate client relationship management experience in a product provider or EBC/significant intermediary
• Understanding of administration / operational matters in relation to DC pension plans

Benefits:

• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance