Job Description
As a Care Team Member at Vivo Care provides the chance to serve patients by proactively monitoring vital signs, educating, and coaching patients on a plan for better health. Early intervention through RPM, reduces risk for emergent care and/or hospital admission/re-admissions. Encounters with patients will be performed via phone through a Remote Care Platform that receives electronically transmitted physiological markers like blood pressure/weight/blood glucose .The care team member will perform monitoring as well as synchronous and asynchronous communication with the patient within Vivo Careβs industry-leading platform.
Responsibilities include:
Manage physiological markers like blood pressure/weight/blood glucose with clinical appropriateness
Meet team goals and standards outlined metrics
Significantly impact longitudinal patient engagement in RPM program(s)
Provide preventive health and disease management education and coaching
Perform monthly wellness calls with assigned patients
Lead collaborative wellness calls with the patients to define health goals outlined by their Care Team
Manage patient messaging and alerts
Direct patients to treating physician for routine questions
Meet patient engagement program goals
Follow appropriate escalation pathways for any urgent care needs
About Vivo Care
At Vivo Care, we believe the best care doesnβt end at the clinic, it lives in the moments between visits.