You will perform restoration and recovery efforts for clients after cyber incidents, working closely with DFIR teams.
You will utilize expertise in Active Directory, PowerShell, and virtualization technologies to restore compromised systems.
You will provide after-hours support and maintain a clear record of recovery actions.
Surefire Cyber is a cybersecurity incident response firm that delivers swift recovery from cyber incidents such as ransomware and data theft. Our team of industry veterans fosters a client-centric culture focused on continuous learning and collaboration.
Lead multiple client-facing incident response engagements, guiding clients through the entire lifecycle from detection to recovery.
Conduct scoping calls and coordinate with cross-functional teams, legal counsel, and insurers to ensure high-quality service.
Produce clear reports on incident findings and share knowledge to foster continuous learning within the team.
Surefire Cyber redefines incident response by delivering swift, strong responses to cyber incidents like ransomware and data theft. Founded by industry veterans, the company focuses on client-centric solutions and has a collaborative culture prioritizing efficiency and transparency.
Serve as a dedicated IT support technician managing high-volume tickets, meeting SLA targets, and handling intermediate-to-advanced troubleshooting across Mac OS and Windows.
Provision, configure, and maintain user laptops, workstations, and accounts; support client onboarding/offboarding and IT project deployments including MDM and network configurations.
Develop and maintain documentation, manage physical assets, and mentor junior team members while ensuring compliance with SOC2 and HIPAA.
We are on a mission to create a human-centric, innovative, next-generation world of IT. We disrupt the IT service industry by offering custom solutions to each individual client, and we are a growing company focused on bridging the gap between IT and people.
Provide technical support across Windows, macOS, and Linux environments.
Install, configure, and maintain workstations, software, and IT equipment.
Manage and prioritize technical requests through ticketing systems such as Jira.
The company is a partner organization seeking a System Administrator to support its global workforce. It offers a fully remote work environment with a collaborative and respectful international team culture.