LEAD DESIGNER

DESIGN STRATEGY & LEADERSHIP:

• Define and steward the company’s design vision across product and brand in close partnership with the Product team.
• Develop and evolve design systems, style guides, and brand standards to ensure consistency and scalability across all experiences.
• Translate business and product goals into clear, actionable design strategies that drive measurable impact.

EXECUTION & DELIVERY:

• Own end-to-end design across marketing, product touchpoints, and customer communications, creating a cohesive experience across the entire customer journey.
• Ensure design work consistently reflects brand standards, business priorities, and best-in-class usability.
• Collaborate closely with Product, RevOps, Sales, CX, and CSM to bring integrated, high-impact experiences to life.

TEAM & PROCESS DEVELOPMENT:

• Mentor and provide feedback to the Senior Brand Designer, occasional contractors, and cross-functional collaborators.
• Establish workflows, tools, and review processes that support scalability and efficiency.
• Serve as the primary decision-maker on design quality and direction.