Vice President, Innovation and Engineering

Innovation Strategy & Engineering Leadership:

• Define and execute an AI-focused innovation strategy aligning technology with business and financial goals.
• Drive adoption across the organization of emerging technologies and AI/ML to enhance technological capabilities, business systems, and personalization.
• Lead architecture of flexible, extensible solutions; hands-on oversight of .NET (C#) platforms and Azure-native services.

Learning and Content Systems:

• In partnership with Product, incrementally improve LMS architecture and administration.
• Lead ongoing development of AI-driven CMS in collaboration with content/curriculum team, supporting structured academic content creation for grades PreK-12.
• Ensure legacy content is refactored into reusable formats that support omnichannel publishing and personalization.

E-commerce and Business Systems:

• Oversee the ongoing enhancements of an e-commerce platform with theme-based storefront (Shopify) for marketing and selling purposes that supports customized digital marketing, sales, and renewal experiences
• Partner with Marketing and Product staff and external Shopify developers to build end-to-end customer experiences aligned with key business goals.
• Own the end-to-end subscription and renewal architecture across Shopify and the subscription app/systems stack, ensuring reliable customer experiences, accurate financial reconciliation and measurable SLAs for retention-impacting flow.