Job Description
Enhance the reliability and performance of our Brokerage-as-a-Service platform during critical 7/24 operations as a Site Reliability Engineer 2. This role demands a proactive approach to managing technical challenges and system optimizations that align with our global operational strategies. Support the SRE team in developing and implementing enhancements to support workflows, focusing on automation and efficiency improvements.
Handle technical escalations, troubleshoot complex issues, and actively participate in on-call rotations to ensure rapid response and resolution during non-traditional hours. Adhere and administer incident and change management policies. Coordinate incident resolution efforts and implement change management protocols to maintain and enhance system reliability, especially during critical system operations at night.
Work closely with the New York office to ensure smooth operation and alignment of SRE practices across time zones. This role is critical for our continuous operations and requires a commitment to nighttime hours, aligning with the global nature of our financial services.
About DriveWealth
DriveWealth is a global B2B financial technology organization dedicated to democratizing access to financial independence around the world.