Director of Customer Product Experience

We are seeking an experienced and dynamic Product Leader to join our team at Fama! In this integral role, you will serve as the voice of our customers, synthesizing insights to drive product development and strategic marketing initiatives. You will collaborate closely with cross-functional teams, including marketing, growth and revenue operations, product engineering, and product design, to ensure our products meet customer needs and align with business objectives. As a key player, you will lead the development and execution of compelling go-to-market strategies, leveraging market research to position our products effectively. You will drive priorities based on customer feedback, facilitating Agile practices to enhance team collaboration and transparency. This includes empowering teams with the necessary resources for successful implementation and monitoring product performance post-launch to guide future enhancements.