Customer Success Associate

In this job, you’ll manage restaurant customers in the UK, helping them engage and find value from Flipdish products. You'll work closely with the Activations and Sales teams to make sure new accounts are onboarded correctly and grow their orders quickly and efficiently. Recognize and also refer opportunities for upsells of new Flipdish products, including our Point of Sale system. Influence future lifetime value through higher product adoption, integration of our solution, improvement of customer satisfaction, and overall health scores. Expand the revenue potential in accounts through feature optimization, effective case management, and the introduction of new and partner products, interpreting and driving action for “at-risk” customers. You will be a natural at building relationships as creating partnerships with your client base will be critical to success in this position.