Digital Production Manager

FreeWill

Remote regions

US

Salary range

$70,000–$70,000/yr

Benefits

Unlimited PTO

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About the role:

  • The Digital Production Manager is the operational backbone of FreeWill's Digital Services team.
  • Responsible for keeping 500+ Planned Giving Microsites running smoothly while continuously improving how the team works.
  • Combines hands-on technical execution (web design, development, content production) with rigorous project coordination and process ownership.

What you'll do:

  • Handle bespoke and one-off requests with flexibility, problem-solving edge cases that don't fit standard workflows, while flagging patterns that suggest the need for new processes.
  • QC completed work for accuracy, brand consistency, and basic accessibility before delivery.
  • Communicate proactively, clearly, and with empathy with partners and internal stakeholders- setting expectations, confirming launches, explaining delays, and providing technical guidance in ways they can genuinely understand.

What we're looking for:

  • Operational obsession. You notice inefficiencies, you document what you learn, and you build systems that make future work easier.
  • Real web design and development chops. You've built websites from scratch, not just edited templates.
  • Excellent written communication. You write clearly and concisely for different audiences, whether that's a partner who needs a plain-English explanation or a developer who needs precise specs.

FreeWill

FreeWill is an award-winning, social-good startup that has partnered with 2,400 + nonprofits who support our mission while generating $13B in gift commitments for nonprofits since they were founded in 2017. In the last 8 years, they’ve grown from 5 people to 200+ (all smart, tenacious, and kind), and continue to grow.

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