Job Description
This leader will help shape culture, performance, and clinical excellence by mentoring nurses, supporting their clinical decision-making, and ensuring care is delivered with compassion, integrity, and skill. As part of our interdisciplinary leadership team—alongside peer RN Managers and leaders from Nurse Practitioner, Care Coordinator, and Associate disciplines—you’ll collaborate on day-to-day operations, patient care strategy, and the continuous improvement of our virtual care model.
Coach and support RN Case Managers through 1:1 meetings, shadowing, audit reviews, and time studies. Identify workflow challenges, contribute to cross-functional problem-solving, and help standardize best practices across teams. Design and implement workflows, assessments, and protocols that improve efficiency and demonstrate patient impact. Provide ongoing support to RN Case Managers by assisting with escalated or complex patient needs. Actively participate in clinical huddles and maintain a consistent presence in patient outreach efforts, dedicating at least 10% of time monthly to direct engagement. Develop onboarding and ongoing education experiences for new and existing staff. Collaborate with cross-functional leaders to align and optimize care coordination across programs.
About Devoted Health
Devoted Health’s long-term vision is to create a virtual "blue zone" for its members, where they can live longer, healthier lives by receiving the right care.