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Own the Data Architecture:
- Maintain, optimize, and scale Snowflake data warehouse, transformation layer, and ETL/ELT pipelines.
- Build and operate integrations from NetSuite, Jira, and custom apps, ensuring reliable data arrival.
Drive Business Intelligence:
- Own BI layer (HEX), with opportunity to migrate to Tableau or Looker.
- Partner with COO to turn operational goals into dashboards and insights.
Own Data Quality & Governance:
- Establish trusted metric definitions, documentation, and testing standards.
- Maintain metric dictionary and clearly communicate data limitations.
Automate Operational Reporting:
- Take ownership of recurring reports, SLA reporting, and client review data.
- Build repeatable, automated solutions replacing manual processes.
Computercare
ComputerCare has spent more than 20 years building something rare in the IT world: a company where technical excellence and genuine human connection are valued equally. As a woman-owned business serving innovative companies worldwide, we combine certified technical expertise with a human approach.