Residency Clinical Supervisor- LCSW

Clinical Supervisors ensure high-quality care delivery, provider development, and compliance while driving organizational growth and transformation. They are mentors, leaders, and accountability partners for the clinicians they oversee. Essential Job Functions: Supervision & Provider Development: Provide weekly individual and group supervision in accordance with residency/licensure requirements. Guide residents and provisionally licensed clinicians through individualized learning plans. Conduct risk reviews, case consults, and crisis debriefs. Ensure supervision documentation (hours tracking, notes) is complete and compliant. Foster professional growth toward independent licensure. Clinical Quality & Compliance: Audit documentation (treatment plans, progress notes, assessments) for timeliness and accuracy. Monitor compliance with Backpack policies, payer rules, HIPAA, and 42 CFR Part 2. Ensure safety protocols and mandated reporting are consistently followed. Partner with QA/Compliance to resolve deficiencies and close gaps. Metrics & Performance Ownership: Monitor dashboards: Caseload assignment and completion Show/no-show rates Documentation timeliness Clinical outcomes Intervene early when trends signal risk (e.g., documentation lag, client attrition). Ensure supervisees meet or exceed performance standards. Operational Alignment & Scaling: Ensure supervisees’ contracted hours match open availability. Support scheduling alignment to reduce client wait times. Collaborate with Care Coordination for smooth client transitions. Participate in scaling and clinical transformation initiatives. Leadership & Collaboration: Serve as the escalation point for clinical concerns. Model trauma-informed, culturally responsive practice. Collaborate with Clinical Operations, Residency Program Leadership, and Care Coordination. Contribute to hiring, onboarding, and calibration of resident cohorts Performance Management: Supervisors play a direct role in ensuring that clinicians are held accountable to performance expectations while receiving the coaching and support needed to succeed. Set Clear Expectations: Communicate organizational and role-specific performance standards (documentation timeliness, productivity, show rates, treatment planning, etc.). Ongoing Monitoring: Use real-time dashboards to track supervisee performance. Coaching & Development: Provide targeted feedback, skills training, and corrective guidance where gaps exist. Progressive Accountability: Verbal coaching and clarification of expectations. Written improvement plans if issues persist. Collaboration with HR/Clinical Operations for formal performance actions if necessary. Recognition & Growth: Acknowledge achievements, highlight progress toward licensure, and promote supervisees who consistently meet or exceed expectations. Alignment with Transformation: Reinforce that performance management is not punitive but part of Backpack’s shift toward accountability, scaling, and sustainability.