Technology Analyst

Assist in the set-up of new groups and ongoing maintenance in web portal and on-line enrollment system. Work with outside vendors to complete required filing and reporting. Assist in the on-boarding of new clients and/or renewal of existing client’s utilizing on-line enrollment systems, incl. set up new groups/plan documents/system enhancements. Works with programmer(s) to maintain functionality of current on-line enrollment system. Assist with reviewing discrepancy reports and audits on-line enrollment system and web portal to ensure accurate information is being captured and/or displayed in both systems. Complete system builds, renewal updates, and troubleshooting of Employee Navigator system. May support carrier, payroll, and TPA connections within platforms and audit, as required. Perform reporting and analytical audits for ACA. May demo platforms and/or communicate directly with clients, at the direction of Account Management and Tech Team leads. Supports internal and external software/systems to ensure optimal functionality.