Job Description
As a Customer Service Representative, you will undergo a comprehensive 4-week training program to specialize in one particular brand. Post-training, your main role will involve delivering exceptional customer service and ensuring a positive experience for our customers. Responsibilities include answering inbound calls, handling customer inquiries, providing quality support in processing payments and creating payment plans, and maintaining accurate customer account information.
To succeed, you need at least one year of call center experience, excellent communication skills, independent problem-solving capabilities, and strong multitasking abilities.
About NetCredit
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform.