The Physical Security Support Engineer will assist field and internal technical resources in analyzing, installing, troubleshooting, configuring, and maintaining security infrastructure and application components relating to Access Control, Video Surveillance, and Intrusion Alarm technologies. To aid in successful project completion, this position will be responsible for providing direction, information, and technical support to field technicians and/or internal stakeholders working on various security related projects and/or technologies.
Act as the overall Electronic Security subject matter expert for National and International multi-site deployments relating to video surveillance, intrusion alarms, and card access technologies. Maintain up-to-date knowledge of manufacturer product lines and disseminate training related information when available. Provide remote support and act as the main technical point of contact for assigned field technicians working on various technologies, manage assigned workload, and deliver services in accordance with objectives set forth by the Project Team.