Staff Site Reliability Engineer

The Platform Infrastructure team is the backbone of everything we do at Attentive, providing a resilient and cost-effective platform that seamlessly handles billions of events from over 100 million customers daily. We own everything from compute, persistence, and networking to observability and deployments. Joining our team offers a high-growth career opportunity to collaborate with some of the world’s most talented engineers in a high-performance, high-impact culture. As a Staff Engineer, you will take a strategic role in designing and implementing solutions that enhance the reliability and scalability of our systems, while mentoring others and influencing technical roadmaps across the organization. Design and implement systems that enhance reliability, observability, traceability, and incident management, ensuring the platform scales effectively. Take ownership of cross-team collaborations and drive impactful projects by providing technical leadership and guidance. Collaborate with engineers from AI/ML, Data, Platform, and Product teams to develop best-in-class services. Define and enforce production standards, processes, and tools to ensure operational excellence. Advocate for and implement SLIs, SLOs, and other reliability-focused metrics across the engineering organization. Guide and mentor team members, fostering technical growth and helping to develop the next generation of engineering leaders. Drive continuous improvement by bringing creative ideas and challenging the status quo.