Quality Management Coordinator

The Quality Management Coordinator will be a part of the Quality Management department. The Risk Management and Quality Improvement department works to measure and improve clinical quality functions across the enterprise. Under the direction of the Manager of Quality Administration, the Quality Management Coordinator will assist in the promotion of QM activities related to monitoring, assessing and improving performance in health care delivery and services to plan members. Duties will include data collection, data entry, record maintenance, chart audits, member mailings, committee facilitation, collaboration with other departments and interaction with contracted health plans. This position will also assist in the coordination, processing and resolution of incoming member appeals and grievances. This position will work closely with Account Management Unit, Claims, and Utilization Management.