Care Navigator

As a Care Navigator specializing in community resources, you will play a vital role in ensuring that patients receive comprehensive care by connecting them with relevant community services and by assisting patients in closing care gaps. The Care Navigator plays a crucial role in providing a positive, welcoming experience for patients. The ideal candidate will have a strong customer-service orientation, be passionate about patient care, and never hesitate to go the extra mile to ensure a positive member experience. Responsibilities include providing direct individual care navigation services to an assigned caseload of patients, conducting thorough assessments to identify factors impacting health, advocating for patients in accessing community resources, and maintaining an up-to-date database of resources. You will also educate patients, facilitate communication between healthcare providers and community organizations, and maintain accurate records.