Job Description
Manage the roadmap for observability and regularly communicate and align progress with cross functional partners. Initiate and drive collaborative discussions with Engineers, Voice of Customer, UAT, CX, Analytics, Product Owners, etc. to identify gaps in alerts and monitoring and then align on how to address those gaps (metrics, tools, owners, etc.). Gather requirements to build and maintain reports and alerts for our team and others to monitor & react to relevant opportunities. Act as technical liaison between our team and engineering teams by identifying potential root causes of technical issues. Recognize opportunities to have potential vendor or internally led training sessions and coordinate with internal partners Explore how we can leverage new technologies to improve observability
About Abercrombie & Fitch
At Abercrombie & Fitch the Senior Engineer of Observability is a member of the Site Reliability team which helps monitor our sites to make sure they are healthy.