Job Description
Lead customer projects end-to-end: plan, install, and support deployments while keeping customers happy. Be the technical face of Nomagic in the U.S.: translate customer needs into engineering actions and bring field feedback back to the global product team. Build the foundation: establish U.S. processes for engineering, customer service, and project delivery. Manage partners: work with vendors, contractors, and manufacturers to ensure quality and keep timelines/budgets on track. Document and scale: create clear documentation, playbooks, and repeatable processes to help us grow fast. Get hands-on: jump in with the team on solutions development, installations, troubleshooting, and problem-solving as needed.
About Nomagic
Nomagic is launching in North America to bring AI-powered robotic solutions to warehouses and fulfilment centres.