Vice President, Engineering

Help Scout

Remote regions

Global

Benefits

Unlimited PTO

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Technical Strategy:

  • Deliver a product that's performant, secure, and reliable for customers.
  • Define and execute an AI strategy that allows us to achieve an ambitious product vision.
  • Focus on code modernization efforts to ensure the team can deliver product improvements at a high velocity.

Organizational Leadership:

  • Attract, hire, and empower the most talented engineers.
  • Maintain a commitment to excellence and craft across the board, raising that standard in critical areas.
  • Quantify the impact on the business.

Cross-Functional Leadership:

  • Communicate the Engineering strategy with teammates inside and outside of the organization.
  • Bring technical expertise to crucial business conversations at the executive level.
  • Help engineering teams advocate for their work across the business.

Help Scout

Help Scout's mission is to help businesses delight more customers. They are a fully remote company with over 130 employees worldwide, crafting beautiful products and focusing on a balance between profit and purpose as a Certified B Corporation, pledging 1% of equity back to the community.

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