Shape technology to improve healthcare outcomes for underserved communities as a Senior Product Designer. You will design user experiences to make healthcare more accessible for Medicaid patients. You'll create solutions that amplify the impact of programs and eliminate manual labor that contributes to care team burnout. Conduct user research with community health workers, pharmacists, therapists, care coordinators, and patients to understand pain points and design solutions that eliminate manual workarounds. Create user flows and interfaces that prioritize patient care. Design end-to-end experiences for our proprietary CRM platform that supports automated patient outreach, appointment scheduling, and care coordination. Work with engineers, product managers, and data scientists to implement and iterate on changes to the user experience based on feedback from care teams.