Job Description
The Delivery Manager is responsible for managing the 24x7 service delivery of DataOps using Tableau, Tableau bridge server, Databricks, Dbt, SSRS, SSIS, AWS DWS, AWS APP Flow, PowerBI.
The Manager will work closely with the customer and team to manage and operate cloud data platform. Manage a team of DataOps resources functioning 24x7 and maintain the service level agreements. Manage customer engagement and expectation and deliver as per statement of work. Showcase technical expertise on Databricks, SQL, Tableau and AWS ITSM Process champion: ITIL/Ticketing tool
Should have experience in Design, build, test and deploy fixes to non-production environment for Customer testing. Cost / Performance optimization and Audit / Security including any associated infrastructure changes Knowledge Management: Create/update Knowledgebase/ runbooks as needed. Governance: Watch all the configuration changes to batches and infrastructure (cloud platform) along with mapping it with proper documentation and aligning resources.
About Rackspace
Rackspace delivers end-to-end services and customers worldwide by enabling digital transformation, modernizing applications, and delivering data insights.