Rackspace

Provide the business with relevant service / product / business knowledge required to prepare a winning bid, whilst taking ownership of the end-to-end bid process. The Bid Manager will typically be responsible for managing an opportunity from qualification through to contract award, including proposition development, solution review, commercial considerations, partner engagement and risk management. This role requires strong people management and commercial skills.

As an L2 AWS Support Engineer, you will provide advanced technical support for AWS-based solutions. Troubleshoot and resolve complex technical issues related to networking, security, and automation. Develop and maintain scripts for routine tasks using Python, Bash, or AWS CLI. Implement Infrastructure as Code (IaC) using tools like AWS CloudFormation or Terraform. Manage Kubernetes resources such as namespaces, deployments, and services.

Responsible for building, maintaining, and scaling the infrastructure and CI/CD pipelines that power our mobile applications. You’ll work closely with mobile developers, QA, and cloud engineering teams to ensure seamless integration, fast delivery, and operational excellence. The role is open to remote workers but you must be located within Egypt

We are seeking a highly skilled and experienced Data Manager to lead the development, governance, and utilization of enterprise data systems. This is a strategic leadership role focused on ensuring seamless and secure flow of data across our platforms and teams, enabling timely and accurate access to actionable insights. The ideal candidate brings a strong foundation in data architecture, governance, and cloud-native systems, combined with hands-on experience managing cross-functional teams and implementing scalable, secure, and cost-efficient data solutions.

Design and implement high-impact architecture solutions for enterprise customers, leveraging Azure, AWS and GCP focusing on infrastructure and cloud-native applications that meet their complex needs. You will collaborate with cross-functional teams to provide leadership in designing cloud-first and solutions that address the unique needs of each customer. This role requires a blend of technical expertise, strategic thinking, and hands-on experience.

Manage the delivery and engagement relationship with customers, serving as the interface between the customer and Rackspace's sales and support infrastructure. Strengthen customer relationships, collaborate with Sales to identify opportunities, and manage customer retention efforts. Review SLAs, negotiate contracts, and contribute to strategic planning for service delivery.

The Cloud Architect is expected to take initiative and advise on potential pitfalls that may encounter on large scale multi-platform infrastructure across all customers. Addresses specific customer needs through leveraging new and existing feature sets, products, and technologies. Evaluates, documents solutions and trains Cloud Engineering and support staff to ensure supportability of customer environments.

Seeking a highly skilled System Engineer specializing in Active Directory; responsible for ensuring the stability, integrity, and efficient operation of the Active Directory infrastructure that supports core organizational functions and other tools as required. The position requires a proactive problem solver with strong technical expertise and a commitment to maintaining up-to-date best practices in AD management.

As a senior developer, you will influence the technical direction for client’s systems and solutions, collaborate with other developers and product managers to identify the right technical solutions, broaden your skill set to solve new technical challenges and provide Fanatical Support for the production system. Must have skills include 7+ years of experience in C# and .NET development.

Lead and deliver complex, high-stakes projects in private cloud, infrastructure, and cloud hosting implementations. Independently manage projects from start to finish, utilizing strong IT infrastructure knowledge and excellent communication skills. Collaborate with cross-functional teams to achieve project objectives.

We are seeking a senior engineer with strong hands-on Windows Administration background along with Azure experience to join our Cloud Platform Support & Engineering Team. Experienced with support operations team as technical escalation point from offshore with driving the technical conversations with customer technical team, work along with Lead Engineer and Technical Delivery lead in a fast-paced matrix environment.

The Delivery Manager is responsible for managing the 24x7 service delivery of DataOps using Tableau, Tableau bridge server, Databricks, Dbt, SSRS, SSIS, AWS DWS, AWS APP Flow, PowerBI. The Manager will work closely with the customer and team to manage and operate cloud data platform.

The Fanatical Support for Azure team is hiring Azure Cloud Engineers to deliver Fanatical Support with Microsoft Azure. Using your deep technical expertise, you will help customers optimize their workloads by providing application focused assistance to build, deploy, integrate, scale and heal using native Azure and 3rd party tool-chains and automation oriented agile principles. Through both hands-on and consultative approaches, you will be responsible for supporting customers with tasks including provisioning and modifying Cloud environments.

Automate deployments utilizing custom templates and modules for customer environments on AWS. Architect AWS environment best practices and deployment methodologies. Create automation tools and processes to improve day to day functions. Educate customers on AWS and Rackspace best practices and architecture.

The Rackspace Private Cloud Product Finance Team needs someone to perform relevant financial metrics and work closely with the wider business to understand trends as well as internal needs. You will take a proactive approach, working with Directors and VP's through the development process of each budget and makes recommendations. Daily tasks include analyzing and evaluating the department's operating results and financial position to summarize, report, and influence key financial decisions.

Work with customers and implement Observability solutions. Build and maintain scalable systems and robust automation that supports engineering goals. Develop and maintain monitoring tools, alerts, and dashboards to provide visibility into system health and performance. Proactively gather and analyze both metric and log data from systems and applications to perform anomaly detection, performance tuning, capacity planning and fault isolation.