Product Designer, Foundations

You will be responsible for the core experiences that power North, including the conversational interface, agentic loops, model integrations, API surfaces, and white-label configurations. You'll work on the foundational systems that enable our user’s AI-powered workflows, accounting for both technical and non-technical users. This role requires fluency in AI/ML concepts, emerging trends in agentic systems, and the technical understanding to design extensible experiences that evolve with rapidly advancing capabilities. You'll think in systems, anticipating how your designs scale across multiple use cases, deployment models, and customer configurations, and partner closely with Engineering and Product to deliver exceptional work. Own the design process end-to-end for Foundations initiatives and shape the core user experiences that define how people interact with North, from conversation flows to model selection and agent configuration. Balance technical complexity and constraints with intuitive user experience while holding a high craft and quality bar, ensuring every interaction feels polished and purposeful. Collaborate closely with product managers, engineers, and cross-functional partners across the organization, as Foundations work intersects with nearly every other team. Conduct user research with diverse audiences, translating insights into design principles and patterns that serve multiple personas. Contribute to and evolve design systems and interaction patterns that maintain consistency across the product while supporting rapid experimentation and feature development. Stay current on AI/ML trends, competitive landscape, and emerging interaction paradigms, bringing informed perspective on how conversational AI and agentic experiences should evolve.